Using MS Word Language Tools

Produce Spanish Documents (Spanish Symbols, Spell Check, Thesaurus, Translation Tool)

Participants will learn how to take advantage of MS Word tools that will greatly improve their Spanish documents.

Class Length & Requirements:

• • 6 hour Course
• • A computer lab is required

Office Email Guidelines

Participants will learn how to effectively use email in a professional environment.

Class Length & Requirements:

• • 3 hour Course

Creating a Latino-Friendly Front Office

Customer-service, telephone service, etc.

Participants will learn how to provide excellent customer services to Spanish speaking parents.

Class Length & Requirements:

• • 6 hour Course

Translating Flyers and Other Documents

( English - Spanish )

Participants will acquire tips for accurately translating tricky school flyers / documents.

Class Length & Requirements:

• • 6 hour Course

Interpreting for Spanish-Speaking Parents

Participants will learn professional conduct for interpreters and how to accurately convey messages.

Class Length & Requirements:

• • 8 hour Course

Breaking Stereotypes

This brief interactive presentation will build empathy and improve customer service to non-English speaking parents.

Class Length & Requirements:

• • 2 hour Course